This site uses cookies to deliver services in accordance with the Cookie Files Policy. You can set the conditions for storage and access to cookies in your browser settings.
Any complaints should be submitted via e-mail to address: sklep@plaro.pl or via postal services to address: PIL-POL Company, Zebrzydowice 284B, 34-130 Zebrzydowice, Poland within 14 days from the appearance of complaint cause.
We request you to include the “PLARO COMPLAINT” information in e-mail’s title or on the envelope.
Complaint ticket should contain the following information:
name and surname,
e-mail or postal correspondence address,
subject-matter of the complaint,
cause of complaint (justification).
Complaints are reviewed within 14 days from their delivery.
Person submitting a complaint will be informed about the complaint review method in a way used to submit it: via postal correspondence or e-mail address provided in the complaint ticket.
Cookies and related technologies allow the website to function properly and help us adjust the offer to your needs. You can choose to accept our use of all these files and go to the store, or adapt the use of files to your preferences by selecting "Customize Consents".
Here you can define your preferences regarding the use of cookies.
These files are necessary for our website to function so they can't be switched off.
These files allow you to use other functions of the website (other than those necessary for its functioning). Enabling these files will give you access to the full functionality of the website.
These files allow us to analyze our online store, which may contribute to its better functioning and adaptation to the needs of our Users.
These files are used by the software provider within our store operates. They are not combined with other data left by you in the store. The purpose of collecting these files is to perform analysis that will contribute to the software development. You can read more about this in the Shoper cookies policy.
With these files, we can conduct marketing activities.